TERMS AND CONDITIONS

RESERVATIONS AND DEPOSIT

  • 50% non-refundable down payment of your accommodation and/or food package is required for reservation. Kindly send a picture of the deposit slip for confirmation.
  • Balance and other charges are to be settled upon check-in.
  • By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the resort, your stay subsequently shall be subject to the resort's standard terms and conditions of stay.
  • A 100php fee will be charged for each additional guest in excess of capacity for Standard Fan Cottages. A fee of 200php will be charged for each additional guest in excess of capacity for Deluxe Fan Cottages and AC Rooms.
  • Key deposit of 200php will be charged upon arrival for Standard Fan cottages and 500php will be charged for Deluxe Fan Cottages and AC Rooms.
  • Key deposits are refundable upon return of your room key at check-out.

CHECK-IN AND CHECK-OUT

  • Check-in time is 1 pm. Check-out time is 11 am.
  • Please present your deposit slip at the reception.
  • Should you arrive at the resort prior to the normal check-in time, you are advised to approach the reception desk for assistance. Early check-ins are subject to room availability.
  • Late check-outs are available on request but subjected to room availability.
  • A half-day room charge may be incurred for late check-out between 3pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.
  • Children below 7 years old have free entrance.
  • Guests bringing their own tents can check-in as early as 7am. Same check-out conditions apply.
  • Day-tour guests can check-in as early as 7am and check-out as late as 4pm. But cottages, picnic huts and mini huts are subjected to availability.

CANCELLATION POLICY

  • Cancellation of and/or rescheduling of your reservation must be made 7 days prior to your arrival date.
  • Cancellation or rescheduling of your reservation made within 7 days of your arrival will be considered forfeited.
  • In the event of no-show without prior notice, your reservation will be forfeited.
  • Cancellations due to inclement weather conditions resulting to NO SEA TRAVEL as declared by the Coast Guard will be subjected to rescheduling.
  • Rescheduling is valid within 1 year of your original reservation. Kindly advise the revised date of arrival for accommodation availabilty.

FURTHER INFORMATION

  • The resort may, at its absolute discretion, cancel the reservation if the resort is of the opinion that the reservation information provided is falsified or incomplete.
  • The resort shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
  • You shall indemnify and hold the resort harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the resort.
  • The resort shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the resort.